Privacy Policy
Version 1, 15 October 2026
Ebiya.SG (a sole proprietorship, UEN 53515433W) runs ebiya.sg and a shrimp shop in Singapore (“we”, “us”). We handle personal data in line with Singapore’s Personal Data Protection Act 2012 (PDPA). This page explains what we collect, why, who sees it and what your choices are.
1. What we collect and why
| What | Why | Where it comes from |
|---|---|---|
| Name, email, preferred contact method and message from the contact form | To reply to your enquiry | You |
| Your WhatsApp phone number, profile name, messages and any photos you send us | To answer your questions and arrange collection | You |
| Your phone number, the time we asked you, the wording we showed you, your YES and any STOP | To send you updates when new shrimp are available, and to prove that you agreed | You, if you reply YES |
| Technical data such as IP address, browser and the pages you open | Our hosting providers record this to deliver the site and keep it secure | Automatically |
We do not run analytics or advertising trackers on the site at the moment. If that changes, we will update this policy first.
2. Consent
We tell you why we collect data before we collect it. By sending us a message or using the contact form, you agree that we may use it to reply to you. We send stock updates on WhatsApp only if you reply YES to our question, and you can withdraw that consent at any time by replying STOP.
3. Who sees your data
Only the owner of the shop sees your messages. We use service providers that process data for us:
- Meta (WhatsApp) carries your WhatsApp messages.
- Zernio is the messaging platform that connects our WhatsApp number to our tools.
- Cloudflare runs the small program that handles WhatsApp replies and stores the stock-updates list, and also helps deliver and protect this website.
- GitHub hosts this website.
- Google provides the contact form (Google Forms) and the fonts used on this site.
We do not sell your personal data.
4. Where your data is kept
Our providers keep data on servers inside and outside Singapore. When your data goes overseas, we take steps so that the receiving company protects it to a standard comparable to the PDPA.
5. How long we keep it
- Enquiries and WhatsApp chats: for as long as we need them to deal with your enquiry. We review old ones at least once a year and delete those we no longer need.
- Stock-updates list: until you reply STOP or ask us to remove you. After that we keep only your phone number and a record of your STOP, so that we never message you again.
- Website logs: for the period our hosting providers keep them.
6. Your rights
You can ask us to:
- show you the personal data we hold about you
- correct it
- delete it
- stop sending you updates, by replying STOP on WhatsApp or by contacting us
Contact our Data Protection Officer using the details below. We aim to reply within a reasonable time.
7. Security
We limit who can see your data, our website uses HTTPS, and we rely on our providers’ security measures. No system is perfectly secure. If a breach that the law requires us to report happens, we will notify the Personal Data Protection Commission and the people affected as the law requires.
8. Cookies
The site does not set tracking cookies. Our providers may use technical cookies or logs that are needed to deliver the site and keep it secure.
9. Marketing messages
We send marketing messages on WhatsApp only to people who replied YES to our question. You can opt out at any time by replying STOP. We follow Singapore’s Do Not Call rules.
10. Children
This site is not aimed at children. If you are under 18, please ask a parent or guardian before you message us.
11. Changes
We may update this policy. The version and date at the top show which one is current. Changes that matter will be announced on this page.
12. Data Protection Officer
Yuen Yew Meng, Ebiya.SG (UEN 53515433W) 55 Changi Road, #B1-01, Millage, Singapore 419709 Email: [email protected] WhatsApp: +65 6042 5590
